Can I check the answers before real customers see them?

Yes. The panel has a test conversation: you ask questions as a customer and see the answer, the sources it used and the cost of the request - before the agent goes into a live channel.

What happens when a human is needed?

The agent recognises that the question is outside its role, notifies an operator and passes the conversation over with the message history. While the human replies, the agent stays quiet.

How is the product catalogue kept up to date?

Through the YML feed: prices, availability and specs are pulled in automatically on a schedule. Documents and Google Sheets are updated by replacing the source.

Do I need to write any code?

No. The role is described in plain text, knowledge is added as files and links, channels are connected in the panel. Code is only needed for non-standard integrations.

How is the product billed?

In two parts. The subscription unlocks the platform, and AI usage is charged against a prepaid balance for the messages actually processed.

SikorskyiHub AI agents

An AI agent you can trust with a customer conversation

It answers from your knowledge base, keeps the context and helps pick a product or a service. When the information is missing it does not invent an answer - it hands the conversation over to a colleague together with the message history.

Create an AI agent See a sample conversation

Sign up
Subscribe
Configure the agent

Telegram
WhatsApp
Instagram
VK
Website widget
Avito

Sample conversationOnline shop

AI is online

I need a city backpack for a 15-inch laptop. Waterproof and under $80.

Is compactness more important, or extra room for everyday things?

Checking the product catalogue

Nord Urban 18$65Water-resistant · 15.6″
Route Daily 21$78Organiser · 15.6″

Nord Urban 18 fits your conditions better: it is more compact and rain-protected.

Nord Urban 18 · $65Open the product

Shall I help you place the order, or will you continue on the site yourself?

YML feed
Context saved

Hand over to a colleague

Helps the customer take the next step

It clarifies the task, uses what your business knows and helps pick the right option.

Product business

Finds the product that fits the real need

It clarifies the requirements, checks the range, compares the options and sends the links. It can collect the order details and explain how checkout works.

Request
Clarify
Catalogue
Link

I need food for an adult dog with a sensitive stomach.

Is there a chicken allergy, and which pack size suits you best?

It knows your business

Connect the company material. The agent finds the rest itself

Product YML feedReadyPrices · stock · specs
Google SheetSyncingServices · terms · range
DocumentsReadyPDF · DOCX · MD · TXT

Queued
Indexing
Ready to work

Reliability

Does not know -
does not invent

When the answer is not in the knowledge base, the agent uses the phrase you set and calls a colleague if needed.

“That is not something I handle. Let me call a colleague.”

AI + human

Brings in a colleague without losing the context

When a human is needed, the agent does not vanish and does not make the customer start over.

01Recognises that help is neededThe question is outside its role.
02Passes the message historyThe whole conversation and everything collected.
03Notifies the colleagueThe link opens the right conversation.
04Stays out of the wayWhile the human replies, the agent keeps quiet.

Human neededNow

Wholesale price approval

Customer: Marina · returning
Interest: 12 backpacks for the office
Already known: Models, quantity, delivery city

Take the conversationThe message history is attached

7 channels
Customer history
Auto tags
Chat export
3 roles
Bitrix24

Ready to try it on your own tasks?

Build your first agent on your own material

Create an AI agent

You set the rules

Natural conversation without runaway costs

Answers and context

The conversation sounds natural

Agent is running

Conversation memoryRemembers the name, the city and the details of the request

Human-like reply speedThe pause depends on the length of the message

Maximum answer lengthNo walls of text for the customer

600 characters

What the agent does not do yet

It does not process voice or video · it replies in text · it never messages first · a document is updated by replacing it.

Three plans, no hidden bundles

Pick the scale you work at

The subscription unlocks the platform. AI usage is paid separately, from a prepaid balance.

Swipe the plans

Start

$49 / mo.

For one core scenario

1 AI agent
Up to 2 channels
1 operator
Documents and Google Sheets
Handover to a human

Choose Start

Best valueBusiness

$99 / mo.

For a shop or a service company

Up to 3 AI agents
Up to 5 channels
Up to 5 operators
YML feed and data refresh
Tags, roles and chat export

Choose Business

Pro

$490 / mo.

For a team and complex processes

Up to 10 AI agents
Every available channel
Up to 15 operators
Bitrix24 and integrations
Priority support

Choose Pro

AI balance

Pay only for the messages that were processed

A simple conversation costs roughly $0.07-$0.15, a complex one $0.15-$0.30. The total depends on the instruction, the knowledge base, the history and the tools in use.

Example for a month20 × 30 × $0.10≈ $6020 conversations a day · $0.10 on average

Do it yourself

Build the agent in the panel

Check a minimal version in about 30 minutes and connect the first channel.

Create an AI agentSign up → subscribe → configure

Custom build

We will set it up for your business

$349

One-off payment · 1 to 3 days

We build the agent on your material: the role, the knowledge base, the channels and an answer review.

Order a custom buildThe subscription and the messages are paid separately

The short version

Questions before you launch

If the information is missing it uses the phrase you set and hands the conversation over when needed. It will not make an answer up.

Start with real questions

Build an agent on your own material

One page about the company and ten typical questions are enough to start checking.

Create an AI agent Order a custom build